Our representatives are always looking for the best ways to serve our members.

If you should have any suggestions as to how to improve the plan to better suit your needs; if you have questions about what benefits you receive as a Health Choice Generations member; or if you are thinking of switching plans and want to compare benefits, please call Member Services.

Member Services Representatives are available 8 am – 8 pm, 7 days a week (except holidays).
Or, you may e-mail Member Services at Comments@iasishealthcare.com.

If you are a reporter or need to contact our media relations team, please contact Diana Alvarez at 480-397-3881 or DAlvarez@iasishealthcare.com.

We invite you to call or write to us with comments at:

Health Choice Generations
410 N. 44th Street, Ste. 510
Phoenix, AZ 85008

Dental Prior Auth – Ste. 520
General Correspondence – Ste. 900
HCG Claims – Ste. 510

Phone: 1-800-656-8991
TTY: 1-800-367-8939
Fax: 480-784-2933
Fax: (Pima County) : 520-322-5784

For technical difficulties with the Provider Portal, please contact the Provider Portal Coordinator at 480-317-3323 or providerportal@iasishealthcare.com.