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Safe Stay Strategies
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Safe Stay Strategies

At one time or another in most peoples lives, they or a loved one, will have to visit a hospital for an illness, surgery, physical or occupation therapy, to have tests performed etc. Healthcare in the United States is some of the best and most sophisticated in the world, but accidents do happen. Sometimes, treatment isn't perfect or what was expected.

When patients and their families participate actively in medical care, national research shows that the treatment and results are better.

Following are some tips to assist you if you or a loved one has to either visit or stay at a hospital, outpatient surgery center or short or long term care facilities.

Be involved in your care

  • Staff members are trained to listen to patient concerns, so it's important to talk to them so your fears and questions can be addressed.
  • Tell your physicians and nursing staff about all the medications you are taking daily. Include prescription drugs, over-the-counter medicines and even dietary supplements, such as vitamins and herbs.
  • Ask any healthcare worker or visitor whether they have disinfected their hands before they touch you.
  • Make sure healthcare staff are wearing their name tags and ID badges. You have a right to know who's providing your care.
  • If you are having surgery, make sure you and your doctor agree on exactly what will be done.
  • Be aware that more is not always better. It is a good idea to ask why a test or treatment is needed and how it is supposed to help you.
  • If you have a test and don't hear about the results, ask. You have a right to know.
  • Learn about your medical condition and treatments by asking your doctor and nurse questions about what they are doing and why. You have a right to ask questions about your care and anyone involved in your care.
Your concerns should be addressed promptly.

Speak up about your care
Ask a family member or friend to be your advocate (someone who can speak for you if you are unable). Your advocate can ask questions on your behalf that you may not think of while you are ill.

Good communication is an important part of healthcare. If you, your family members or friends have questions or concerns, please ask someone for help. It could save a life!

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